TGV France-Italy

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TGV France-Italy

Customer reviews

Comfort
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votes: 45
Value for money
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votes: 44
Convenience
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votes: 42

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TGV France-Italy at a glance

The high speed day train from Paris to Rome and Rome to Paris, offers 3 daily round trips to link the capital cities of France and Italy. Operating at 270km/h, the train offers a unique experience. You can comfortably enjoy the beautiful landscape of France and Italy. Bar services and meals are available on board.

With a total of 12 stops between Paris and Rome, the TGV France-Italy train makes it possible to have a multi-city excursion.

Seats can be reserved 90 days prior to departure day.

The TGV France-Italy network

Main destinations include Paris, Torino and Milan in France and Italy.

Popular journeys
JourneyTravel time
Paris Gare de Lyon - Torino Porta Susa 5h 30
Torino Porta Susa – Milano Porta Garibaldi 1h 33

Our tip

When travelling in 1st class on international journeys, your meal can be served at your seat. Food and drinks remain at your expense.

Before you board

The stations

 Gare de Lyon in Paris, Torino Porta Susa and Milano Porta Garibaldi have excellent transport links.

Check in & boarding

 There is no check-in before boarding the platform however you must be aboard at the latest 2 minutes prior to the departure time, beyond which access to the train cannot be guaranteed.

Onboard

1st Class 2nd Class
Reclining seats
Ergonomic headrests and footrests
Fold-down table
Individual magazine carrier
Access to the bar buffet-car
Subway tickets for Milan and Paris (at the buffet bar)
Nursery area
Information messages recorded in French, Italian and English.
2 adjoining seats or a club space
Spaces for wheelchair travelers (request when booking)
Option to be served at seat

Highlights on

In 1st or 2nd class, always travel in comfort
 Onboard of TGV France-Italy trains, you can travel in 1st class which offers large and comfortable reclining seats. You can choose a “solo seat” which offers more privacy in order to fully enjoy your train journey. Travelling onboard of the Artesia Day in 2nd class allows you to have 2 adjoining seats or a “Carré” space with generous legroom.

Time saver: Subway tickets are available for sale onboard of TGV France-Italy
 Plan your journey to save time and hassle. Tickets for subway rail services in Milan and Paris can now be purchased at the buffet-bar on all Artesia TGVs.

Meals and Beverages
 Quench your thirst and sate your hunger! TGV France-Italy trains have a bar-buffet which offers a large selection of beverages and snacks, be it in 1st class or 2nd class. You can enjoy your drinks or snacks seated comfortably.

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  • A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.

     Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

     Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.

     Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.



  • A. A Swiss pass is valid on trains operated by SBB (Schweizerische BundesBahn), the national railway company of Switzerland. For domestic trains in Switzerland operated, seat reservations are not required. Exceptions are the special scenic trains such as Bernina Express, Glacier Express, Golden Pass and Wilhelm Tell Express. For these trains, a supplement and/or seat reservation is required for Swiss Pass holders. There are also some international trains from Switzerland that require a reservation fee. Examples are the ICE International to Germany, the TGV Lyria to France and the Railjet to Budapest.


  • A. The train you are requesting does not offer reservations. Please note the train time for your travel information. To board this train you will need your pass and can take any available seat.


  • A. No. A ticket allows you to board the train, but does not guarantee you a seat. You must make a seat reservation to have a guaranteed seat on the train.

    NOTE: On certain trains tickets and reservations are sold together as one ticket.



  • A. To find them you only need to fill in the booking form. This is located on the home page or in the Train Tickets section. Provide us with the cities you would like to travel between and your travel date. A selection of schedules will be displayed. Select later train to see more schedules.


  • A."The process is the same than that of a regular card. Several Rail Europe websites accept those new means of payment."


  • A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.

    2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.

    For trips over 2 hours we recommend that you book 1st class.



  • A. Heathrow Express arrives in London’s Paddington Station.


  • A. Gatwick Express arrives in London’s Victoria Station.


  • A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.


  • A. All passengers with an AVE ticket may carry up to two pieces of hand luggage, for which they will be responsible and which they must store in the designated areas. The total weight limit is 20 kg and the combined dimensions (length + width + height) of each piece of luggage must not be more than 250 cm.


  • A. The term "Gender Specific" means that these compartments will not allow male and female passengers to travel in the same compartment. The exception to this condition is if you and your travel companion(s) intend on using all beds within the compartment. Trains in which this condition applies are: Elipsos, CNL, Lusitania, Spanish Night trains.


  • A. First class on the Lyria offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Lyria offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Reservation is compulsory on TGV and if you are a pass holder, you still need to buy a TGV ticket. Among the passes available on TGV, you’ll be able to choose between Eurail Global, Eurail Select Pass or Eurail two country pass including France. France Rail Pass and France Rail Pass Premium are also among the possible options and offer last minute "Easy Access" reservations.


  • A. Gatwick and Heathrow Express trains run every 15 minutes.


  • A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.


  • A. On-board Eurostar, you are allowed two medium-sized cases (85cm at their longest length), and one piece of hand luggage per passenger. Any luggage over the allowance will be counted as excess luggage and will incur a fee. This will be arranged at the Eurostar terminal on your arrival.


  • A. Each passenger is allowed 2 bags/suitcases plus 1 piece of hand luggage and every piece of luggage must be labelled. Luggage can be stored in the racks above your seat on ICE trains.


  • A. Yes. If there is no match between your passport and the information written on your pass the pass can be taken and kept by the train manager.


  • A. Also known as the red train, Thalys trains link Paris to the gems of Northern Europe: Brussels in 1 hour and 22 minutes, Amsterdam in 3 hours and 18 minutes, and Cologne in 3 hours and 14 minutes. On a seasonal basis (from the end of December till mid - April), Thalys Snow travels from Brussels Midi to the ski resorts in Chambéry, Albertville, Moutiers, Aime-la-Plagne, Landry and Bourg-St-Maurice, every Saturday without any stops.


  • A. Swiss passes must be validated within 6 months of issuing date by a railway official in Switzerland (station’s desk) who also fills in the passport number. Swiss passes must be validated prior to boarding the first train.


  • A. Reservation is only compulsory for ICE Trains called ICE Sprinter as these trains have special services such as a meal and newspaper. Here is the list: Hamburg HBF - Frankfurt HBF, Frankfurt HBF- Berlin HBF, Berlin HBF - Frankfurt HBF, Hamburg HBF – Koeln HBF and Koeln HBF – Hamburg HBF. Passes valid to travel within Germany cover Eurail Global and Select Passes including Germany / Eurail Germany-Benelux Pass / Eurail Germany-Denmark Pass / Eurail Germany-France / German Rail Pass.


  • A. First class on the Talgo Day offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the Talgo Day offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 5:00pm Dinner is served after 5:00pm.


  • A. A rail day lasts from midnight to midnight. You can take as many trains as you wish during this time.


  • A. Book 1 passenger at a time, and select the Single compartment. You will need to do this step twice, once for each passenger.


  • A. A ticket that does not include a reservation for a specific train, does allow you to get on and off the train as much as you would like provided that your journey is completed within 2 months.

    Most tickets now include the reservations within the ticket, and do not permit the traveler to hop on or off the train If you are looking for more freedom to hop on and off the train, a railpass would be the best choice.



  • A. A saver pass is a discount rate for a group of 2-5 passengers traveling together at all times. All names will be printed on a single pass, therefore passengers will not be able to travel independently.


  • A. Yes, you may need to make a reservation. All trains that travel internationally will require reservations. All night trains and high-speed trains will require reservations.

    Most trains in these countries will require reservations: France, Spain, and Italy.



  • A. A Eurail Select Pass offers you unlimited travel on the national rail networks of any 3, 4 or 5 adjoining countries that are connected by train or ship. These countries are to be chosen from a list of 24 participating countries.


  • A. It’s easy ! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.


  • A. A youth pass is valid for any traveler who is 25 years of age and younger.


  • A.Refund policies for tickets will vary depending on the type of train and fare that are booked. Please check the "details" tab of each fare to obtain specific refund information for the fare you are purchasing.If you have already purchased your tickets, please review the terms and conditions that came with your documents.
    Except for PayPal, for which the amount can be reimbursed automatically on the PayPal account. For all the other payment services, a BIC (Bank Identifier Code) must be sent to receive the reimbursement of your purchase.


  • A. No, but we do offer discounted rate for many of our tickets and passes for Youth passengers. To qualify for a Youth Pass, you must be under age 26 on the first day of travel.


  • A. First class on the TGV Medoffers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. There are no check-in or customs procedures before boarding TGV trains. However, you must be onboard at the latest 2 minutes prior to the departure time, beyond which access to the train cannot be guaranteed. Ticket control and passport checks will occur on board the train.


  • A. You can use your Eurail Select pass on the national rail networks of the adjoining countries chosen when buying your Eurail Pass. Here is the list of the countries participating to the program: Austria, Benelux, Bulgaria, Croatia-Slovenia, Czech Republic Denmark, Finland, France, Germany, Greece, Hungary, Italy, Montenegro-Serbia, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, Switzerland.


  • A. Yes, you may travel as many times as you like before Midnight on a travel day.


  • A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.

    A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.



  • A. You can print your TGV ticket directly from your printer at home or retrieve it from the self-service machines available at the train stations before boarding your TGV train.


  • A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.

    Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.



  • A. All you’ll need is your e-ticket # (found on your confirmation email).

    Please note: there may be multiple e-ticket # for your itinerary.



  • A. Passes are non-transferable as travelers name appears on the Railpass, and are valid for 6 months from date of purchase, which offers you the opportunity to reschedule your trip.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. Sleeping accommodations vary according to the train and route. The most common compartments are Singles, Doubles and Couchettes. Some offer T3, T4, and Deluxe sleepers.


  • A.When booking your tickets, you can choose your printing option: Paper ticket, "Print @ Home" or "Print @ the station". Paper tickets are always available. Nevertheless, the other options can be unavailable, depending on the route you have chosen. Please note that for the moment, "Print @ the station" is only offered on Eurostar, ATOC and on all trains departing from France (domestic and international trains such as Thalys, TGV Lyria etc.). The "Print @ Home" option is only offered if the booking includes a Eurostar, Thalys, French Journeys or Spanish trains.


  • A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.


  • A. Eurostar Business Premier passengers will be offered a 3-course meal with refreshments at seat meanwhile in Standard Premier, you will get a light and cold meal with refreshments at seat. A bar buffet car with a selection of food and beverages for purchase is also available on Standard class.


  • A.
     Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
     Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
     Full Fare tickets gives you access to the Eurostar Lounge.
     Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.


  • A. The best-selling Eurail Global Pass offers unlimited, 1st Class train travel in 20 European countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland. Choices range from 15 consecutive days to 3 months of travel or 10 and 15 flexible days within a 2-month time period, plus money-saving Eurail Global Pass bonuses.

    The Eurail Select Pass provides unlimited train travel for the duration you select in your choice of any 3, 4 or 5 countries that border each other, as well as attractive bonuses. Select from Austria, Benelux (Belgium, Luxembourg, and the Netherlands), Bulgaria/Serbia/Montenegro, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland.



  • A. Depending on where you are traveling, there are two different rules regarding overnight travel. Some trains allow travelers departing after 7 PM to mark only the following day on the pass, meaning that only one travel day will be used. However, other trains will require that this travel use 2 days on your pass. It is recommended that you check the rules included in the ticket jacket included with your pass for more specific information.


  • A. The following items of luggage are accepted at no extra cost on TGV trains and must be stored in the racks provided: hand luggage (suitcases, travel bags, rucksacks); skis in a bag; children’s prams; dismantled bikes in a bag; portable wakeboards in a bag. Also remember that on all French trains, including TGV, it is mandatory to place a tag on each piece of luggage identifying the traveller.


  • A. Your railpass covers you to the border city of the country you are traveling in. You will need to purchase additional tickets to travel in any country not covered on your pass.

    If you are planning to travel to more than one city, you may want to consider upgrading your pass to cover an additional country.



  • A. Discounted Senior rates for travelers 60 and older are available on the following passes:
     Balkan Flexipass-1st class
     BritRail Consecutive and Flexipass 1st class,
     BritRail England Consecutive and Flexipass 1st Class
     France Rail Pass, 1st Class
     Eurail Ireland Pass - 2nd Class
     Eurail Romania Pass - 1st class


  • A. There are two options: Option 1 You can select a Single compartment for 1 of the passengers and select a Double compartment for the 2 remaining passengers. Option 2 You can select 3 Single compartments, each will need to be requested on the website separately having 1 passenger on each reservation.


  • A. Austria, Benelux (includes Belgium, Luxembourg, Holland), Bulgaria/Serbia/Montenegro, Czech Republic, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, and Switzerland.


  • A. You will be able to book your TGV tickets 90 days in advance.


  • A. Validation of your pass is having a Rail Official at the train station stamp your pass as valid.


  • A. All ICE trains convey a Bordbistro and/or a Bordrestaurant. Depending on the time of the day, you can choose from various breakfast menus to suit any taste or main dishes from the "à la carte" menu. In addition to the standard dishes, the menu often features German and European regional specialties freshly prepared. The Bordbistro serves snacks and a wide selection of beverages which you can enjoy there or take back to your seat. In 1st Class coaches a selection of beverages and meals from the menus can be served at your seat on request. Snacks and beverages are also available at your seat in 2nd Class on ICE trains.


  • A. Train stations in Europe are very accessible and easy to find. Although the physical train station addresses are generally not listed, the stations are centrally located within the city and accessible with the cities public transportation system or taxi. Check with hotel concierge to give you the best directions from your hotel. Taxi drivers know how to get your to your station fast and worry free.


  • A. Your Eurail Italy pass must be validated at a ticket window at a larger train station in Italy only. A railway official will fill in the first and last day of validity and your passport number, and will stamp your Eurail Italy pass, so that it is valid for travel.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Select Pass offers unlimited travel in 3 to 5 adjoining countries on a total list of 24 countries. The Eurail Select Pass allows you to save money if travelling mainly by train from one country to another.


  • A. To obtain a refund, please return your unused, unvalidated tickets/pass to your travel agent, or send to your local Raileurope Office. Click here to get the information in our contact us section. Most tickets are required to be returned at least 3 days prior to the departure date, or to be stamped "Unused" at a rail station in Europe to be eligible for a refund. Please add a short note including the original booking number of the order. It is suggested that you send these documents by some type of traceable mail for proof of delivery, should they get lost in the mail.


  • A. You can buy all your AVE tickets trains quickly and easily online, with no booking fee, and print them in the convenience of your home.


  • A. You can use your Eurail Italy pass throughout the entire Italian railway network. Eurail Italy pass holders are also entitled to several discounts and benefits on ferry crossings and more. For 1st class pass holders, transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and between Pisa airport and Florence central station are free.


  • A. Eurostar services offer three classes of service: 2 for first class (Business Premier and Standard Premier) and one for second class (Standard). Among the facilities offered for Eurostar Business Premier passengers, you’ll find priority express check-in in 10 minutes at the terminals, a dedicated ticket desk for check-in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, Wi-Fi access at the terminals, a dedicated coach for business travellers, complimentary newspapers, and also a 3 course meal served at seat. Eurostar Standard Premier passengers, whose check-in is 30 minutes before departure, will be offered spacious reclining seats with generous legroom, complimentary newspapers and a cold meal served at seat. In the convenience of a comfortable carriage, Standard passengers will also be enjoying themselves with a vast variety of dishes they will find at a bar buffet car.


  • A. Simply enter 1 passenger on the request page. The results page will display 1-3 passenger rooms depending on what is available. When booking a room that has more than one bed, the compartment is shared.


  • A. You can request 2 double compartments or a T4 if this type of accommodation is offered on the train you wish to travel on.


  • A. On all domestic routes in France and all international routes that depart from France. When traveling round trip on an international route you will need to print both tickets before you depart.

    For more detailed information on how to use a French self service kiosk review: How do I retrieve my e-tickets at French train stations?



  • A. A passenger qualifies for Senior Fares at age 60 and over.


  • A. Paper tickets will be sent to you by postal mail prior to departure.


  • A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.


  • A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.


  • A. First class on the Spanish day train offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.

    Second class on the Spanish day train offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.



  • A. First class on the TGV offers large comfortable reclining seats and a bar-buffet car offering a selection of food and beverages for purchase.

    When Premier service is offered for this train the service includes meal service and access to the TGV lounge at the train stations.

    Second class on the TGV Med offers generous legroom and a bar-buffet car offering a selection of food and beverages for purchase.



  • A. Maps are provided with many multiple country passes and some single country passes. We have online maps for planning on our site.


  • A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.

    If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.



  • A. A railpass month is counted as a calendar month. For example, a pass that begins on July 15th will expire at midnight on August 14th.


  • A. - Business class offers the highest class of service in trains. It will include 1st seats, meals , access to lounges, and no restrictions on being exchanged.

     Flexi First class offers on day train 1st class seat , and are the most exchangeable. Night trains will offer first class couchette (shared sleeping) or sleepers and are exchangeable. Meal service may be available for purchase.

     Best Price First class day trains will also offer 1st class seats with lowest ticket prices that may have restrictions. Meal service may be available for purchase. Night trains will offer first class couchette or sleepers and lowest ticket prices that may have restrictions.

     Flexi Second day trains will offer 2nd class seats that are exchangeable. Night trains offer lower comfort couchette (shared sleeping) or sleepers and are exchangeable.

     Best Price Second day trains will offer 2nd class seats with lowest ticket prices that may have restrictions. Night trains offer lower comfort couchette (shared sleeping) or sleepers with lowest ticket prices that may have restrictions.

     Super Saver class is available on night train only and will offer reclingin seats with with lowest ticket prices that may have restrictions.



  • A. Our popular Swiss Card provides 1 roundtrip by rail from any Swiss airport or border to 1 single destination. It also includes a 50% discount on all Swiss railways, lake steamers, postal buses, and excursions to mountaintops.


  • A. Dining cars are available on most long distance trains. Normally, you can just walk into most dining cars, sit down, and eat without a reservation, but you are welcome to make a reservation for a meal when mealtime is busy, or when the train attendant announces the opening of the dining car. If your train does not have a dining car, it is likely to offer passengers a buffet bar car. On local trains, there may be an attendant with a snack cart who travels from car to car, selling snacks and beverages.

    Train Dining cars are part of the train experience and is unrivaled by any other means of transportation. In some trains the quality of the food and the wine is up to the standard of a gourmet restaurant.



  • A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).


  • A. No. You need to buy your Eurail Italy pass before travelling to Europe. Just remember that Eurail passes, including Eurail Italy pass, can be bought up to six months in advance of your travel date.


  • A. Most major train stations have lockers or luggage storage available at an additional cost. Make sure you have some change available if you are planning to use a locker. We have information about luggage storage on our train station information pages.


  • A. Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Italy, Luxembourg, Norway, Portugal, Republic of Ireland, Romania, Slovenia, Spain, Sweden, and Switzerland.


  • A. Sorry, partially used passes are not refundable.


  • A. There are no check-in or customs procedures before boarding ICE trains. Just be aware that for international destinations, ticket control and passport checks will occur on boarding the train. And if you are a pass holder, just remember that you have to validate your pass prior to boarding the ICE trains.


  • A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.


  • A. Located in the middle of the train (carriage 4 or 14), TGV Lyria bar provides a service for tasty snacks and meals: sandwiches, hot/cold local dishes, salads, children’s menu, hot and cold drinks, treats are available to eat at the bar or take away. In First class, you can also enjoy the convenience of Lyriapremière service at seat.


  • A. From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris. From London to Brussels and vice versa, service is offered approximately every 2 hours. During summer, Eurostar offers daily service to Disneyland Paris. During winter, there is 1 train a week.


  • A. Special amenities for disabled travelers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).

    Special equipment is also available for use by handicapped passengers. This equipment must be reserved locally in advance. Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).



  • A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".

    Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.



  • A. A Swiss Pass enables you to travel free of charge in the Swiss public transport services for periods ranging from four days to one month in 41 cities.


  • A. In some cases. Normally, your bicycle must be boxed and placed in a separate car, or it might have to be transported on a separate train. Extra charges may apply, and you must arrange bike transport locally. Bikes are allowed as checked luggage on the EC, IC, ICE, and TGV trains. The bike must be wrapped, with the wheels and pedals detached, and the handlebars parallel to the frame.


  • A. Showers facilities are generally not offered on trains in Europe. However, private showers can sometimes be found with premier overnight trains such as the Elipsos between France and Spain when the Premier fares are booked.


  • A.
     Pass/ticket holders must file a police report within twenty-four (24) hours of the incident.

     Pass/ticket holders may purchase a replacement rail pass or rail tickets in order to continue with his/her travel plans.

     Upon return to your country, pass/tickets holder must submit a request to Rail Europe within thirty (30) days including a police report, replacement passes or tickets purchased abroad, airline tickets to/from Europe. A brief explanation of the situation is also necessary to better evaluate the traveler request form.



  • A. Taking an overnight train is like adding a touch of adventure to your trip! Depending on the type of compartment you reserve, you will either be bunking with new found friends, or sharing a private room with your travel companions. Remember, you are on a train so the amount of space in each overnight compartment is not overwhelming. If you have booked a private sleeper, you will have more room to move around in and store your belongings. Please note that on some overnight trains you can expect to have your passports collected by railway officials on the train. This is primarily for your security. Your passport will be guarded overnight and then returned to you in the morning.


  • A. On-board Frecciarossa trains, the official luggage allowance is two large bags or suitcases and one piece of hand luggage. It’s enough to enjoy a very long trip and explore the richness of Italy.


  • A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date. If your overnight train requires a train change before midnight, then you will use 2 travel days.

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