Have you ever pondered what it would be like to stand at the top of the world? Well, a journey to Jungfraujoch can help you cross this desire off your bucket list! Depart from Interlaken, Grindelwald or Wengen on a unique, modern cogwheel railway and travel to Kleine Scheidegg, standing over 2,000 metres above sea level. Upon arrival, you will board the Jungfrau Railway for an extraordinary ride. You will stop at the Eiger Glacier station, visit the charming mountain restaurant or pay a visit to the polar dog kennels. Continue the adventure through the Eiger tunnel and finally arrive at the highest railway station in Europe – the Jungfraujoch. The majestic views that greet you will leave you breathless - of course, being over 3,450 metres above sea level could account for that feeling as well! Take some time exploring the area, visit the Ice Palace, watch the nearly 22-kilometer-long ice stream, and more. This excursion gives you the opportunity to truly embrace the majesty of Switzerland. It may not be the top of the world that you’ll be standing, but standing at the Top of Europe comes close, right?!
Best way to feel on top of the world
• Includes round trip travel to the Jungfraujoch - Top of Europe from Interlaken, Grindelwald or Wengen.
• Scenic trip to Eiger Glacier Station and through the Eiger tunnel to the Eigerwand and Eismeer stations.
• Sightseeing at the Great Aletsch Glacier, Ice Palace, Ice Gateway, Sphinx observation terrace, high alpine research exhibitions and more.
• Discounted rates are only valid with a rail pass that includes Switzerland, please refer to the type of rail pass you have when selecting your tickets.
• All child rates are valid for children ages 6 -15.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• Train tickets and Swiss Transfer tickets are not valid for rail pass discounts.
• Tickets are valid for six months from the date of purchase.
• Prices are subject to change.
• Seat Reservations between Kleine Scheidegg – Jungfraujoch are recommended for travel between (May and October) and are an additional fee. Reservations can be made at the following Jungfraujoch Rail Stations: Interlaken Ost, Lauterbrunnen, Grindelwald, Grindelwald-Grund, Murren and Wengen.
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Common Questions, Simple Answers
Q. Can I board the train if I forgot my rail pass but have my seat reservation?
A. While you can board the train, the conductor will make you purchase a full fare ticket on-board, and you may be fined. It’s best to keep your rail pass in a safe place with all of your travel documents to avoid this situation!
Q. If I arrive at the station early, will I be able to board my train?
A. You may be able to board the train early, but it depends on a few things…
First, early boarding may possible if you are boarding the train in the city from which it originates. If you are boarding a train on one of the stops along its routes, then the train won’t be in the station until a few minutes before the time indicated on your ticket.
Even if you are boarding in the very first city from which your train departs, the platform may only be indicated 15 minutes or so before departure. Though early, you may find yourself in the train station with no information as to which platform the train is located.
In any event, we typically advise you get to the station at least 30 minutes prior to departure. This way when your train is ready to board, you can hop on and take your seat without having to rush through the station.
Q. What are the fees associated with getting a train ticket refunded?
A. The first type of fee is carrier penalties. These are charges determined by the rail carrier depending on the exchange and refund conditions associated with your original train ticket. For example, there may be a 15% penalty assessed for exchanges, which means that only 85% of the value of the original ticket will be carried over for the purchase of a new ticket. Or there may be a fixed penalty charged for exchanges, or no fee at all.
When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
The second type of fee is Rail Europe’s administrative fee. This fee is charged in addition to applicable carrier penalties. The processing fee is 7% of the cost of the original train ticket.
Q. How can I contact Rail Europe prior to my departure to Europe?
A. Please send us a message from our Contact Us page and we will respond to you via email within 24 to 48 hours.
Q. Why does my train ticket say “coach” if I bought a ticket in the First class or Premier Category?
A. Don’t worry – the word “coach” on the ticket is another word for train car. It doesn’t mean you’ll be traveling in “coach” class.
Q. What do I do with my luggage?
A. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and items can be stored in racks found near the train door entrance.
In addition, you’re responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
If you’re traveling on Eurostar, Thalys or a TGV, you’re limited to two large items per traveller (maximum 85cm in any one dimension), plus one small item of hand luggage. On most high speed trains there’s room for luggage above the seats and for larger items at the end of each coach.
Be advised that when traveling on Eurostar, Thalys or any French train, you must properly label your bag(s) with your first and last name. In general, it is a good idea to keep luggage tags on your baggage for easy identification.
Q. Can I exchange or refund my rail pass while in Europe?
A. Unused and unvalidated rail passes can be exchanged for an alternate rail pass of equal or greater value. A 7% administration fee, any price difference, and additional shipping fees would apply. Some promotional rail passes are non-exchangeable; please read the terms and conditions for these passes for more details. Exchanges and refunds for rail passes cannot be performed locally at the train station.
Please send us a message through the Contact Us page to begin the exchange process. To exchange a rail pass, we must receive your original unused and unvalidated rail pass no later than 3 days prior to your departure to Europe, issue a new rail pass, and ship it to you.
If you bought the Rail Protection Plan™ when you placed your rail pass order, you are eligible to receive the full value of your original pass as a credit and use it towards any future Rail Europe purchase within 2 years, with no fee or penalty incurred.
Q. I made a mistake when I ordered my rail pass. How can I correct it?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.
Q. What fees does Rail Europe charge?
A. Rail Europe charges different types of fees for the services we provide. These fees are waived under certain circumstances. Below is a list of the fees we charge.
Delivery Fee: this fee covers the cost of delivering your travel documents to you, allowing you to relax, knowing that you have everything you need prior to your departure.
Customer Care Centre Fee: this fee is charged only when bookings are made over the phone through one of our Customer Care Centres.
Rail Europe Processing Fee: this fee allows us to continue to provide travellers with a wide range of European rail products to choose from, in addition to offering quality customer support before, during, and after your trip.
Administrative Fee: this fee is charged only for refunds and exchanges. It is 7% of the original train ticket or rail pass price.
Q. What do I do if my train goes through a country not listed on my rail pass?
A. If your train travels through a country not listed on your rail pass, even though the country of origin and country of arrival are covered by your rail pass, you need to purchase a ticket for the uncovered portion of the journey. We suggest doing this at a ticket counter in advance. You don’t need to buy a ticket for the entire journey, just the section not covered by the purchased rail pass.