Need assistance?

First tell us if you have booked your train ticket:

Then, select the relevant section for assistance:

Contact form

World Travel South Africa

2nd Floor
26 Girton Road
Johannesburg 2193
South Africa

Opening Times

Monday to Friday 08:30-16:30


+2711628 2319

This information is intended for answering your enquiries. It is used by Rail Europe (2 place de la Défense, CNIT 1, BP 440, 92053 Paris La Défense Cedex, France) in accordance with the Rail Europe Privacy policy. Most of the data is retained for five years after you fill in the form, then archived for a period of ten years for strictly legal reasons (tax obligations, etc.). This data may be sent to our internal services, in the strict context of the contact form. At any time, you are entitled to access, rectify, limit, obtain portability and delete your personal data by contacting our customer service or via the Rail Europe customer account.