Dutch trains: Regional and Intercity
Regional and Intercity trains serve all major cities and smaller towns in the Netherlands.
- Book up to 120 days in advance
- Regional trains
Dutch trains: Regional and Intercity
Intercity are domestic trains operated by NS, the Dutch national railway, in the Netherlands. The trains, also known as IC, make stops between major cities. Intercity trains exist as single decker and double decker, both equipped with first and second class carriages. Many IC offer free Wi-Fi Internet on board. Seat reservations are not mandatory.
Other regional trains include the Sprinter. They are mostly used to connect major cities to smaller towns. Sprinter trains are mostly modern trains equipped with first class and second class carriages. A double decker version of the Sprinter train is also operated by NS. As in the Intercity trains, seat reservations are not mandatory.
Note: A supplement is needed when travelling on the Amsterdam Schiphol-Rotterdam route with the Intercity direct.
|Main routes||Travel time|
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Dutch trains: Regional and Intercity tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Ergonomic seats Cosy with more legroom, ergonomic seats are ideal to enjoy the trip. small>|
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Common Questions, Simple Answers
Q. Do I need to buy a reservation if I already have a rail pass? How do I book one?
A. If you plan to travel on a high speed, scenic, or overnight train, you will need a reservation as many of these types of trains require them - even if you have a rail pass. Seat reservations guarantee you a seat on the train you wish to travel on. While additional fees apply, many trains offer reduced fares to passholders. When you reserve your train, be sure to check the box that states "I have a rail pass", this will allow our system to find the best fare possible for your journey.
Q. What should I do If I've already bought my rail pass, and now want to add another country?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. Depending on how much you plan to travel in the additional country, it may be more cost effective to purchase regular train tickets for those trips.
The only exception is if you bought the Rail Protection Plan™ when you ordered your rail pass. In this case, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim.
Q. I received my e-ticket as a pdf but wasn’t able to print it. Can I print it at the station?
A. French print at home e-tickets can be re-issued from a self-service kiosk at the station. You will need the e-ticket # located on your booking confirmation email.
Eurostar print at home e-tickets can be re-issued at the Eurostar desk in the departure station, but there is a 15£ fee per ticket. You will need the e-ticket # located on your booking confirmation email.
No other print at home e-tickets can be re-issued at the station.
Q. What do I need to show to the conductor when traveling by train with a rail pass?
A. While traveling with a rail pass, you will need to show the conductor your pass. Be sure your pass is activated prior to boarding the train. For trains that require reservations, be sure to have your valid reservations ready to show the conductor, as well. Lastly, it is not uncommon for a conductor to request to see your passport, best to keep it handy.
Q. If my train tickets have been lost or stolen, how do I request reimbursement through the Rail Protection Plan™?
A. Here’s what you need to do if your train ticket, rail pass, reservation, city pass or tour was lost or stolen and you plan to request receive a reimbursement through the Rail Protection Plan™.
You must file a police report within 24 hours of the incident.
You may purchase a replacement rail pass, train ticket, reservation, city pass or tour in order to continue with your travel plans.
Upon return home, you must submit the traveller request form to Rail Europe within 30 days, along with a copy of the police report, replacement rail pass, train ticket, reservation, city pass, or tour purchased abroad, and your roundtrip airline tickets from home to Europe. A brief explanation of the situation is also necessary to better evaluate the traveller request form.
If you purchased the Rail Protection Plan™ when you booked your train ticket/rail pass/reservation/city pass/tour, you received full documentation on what to do in the event of loss or theft. Please refer to this information for full details.
Q. Do you offer e-tickets?
A. Yes, on certain rail lines. There are two types of e-tickets:
Print at home and Print at the Station
Let’s begin with Print at Home e-tickets, of which there are 3 different types.
The first type of e-tickets are those issued as a PDF’s which will be emailed to you and can be downloaded via a link contained in your Rail Europe email confirmation. You must print the PDF (using a printer) and bring your ticket with you to board the train.
The second type of e-tickets are those that are individually emailed to you. You must print the email (using a printer) and bring it with you to board the train – this is your train ticket. Each ticket will be in a separate email, so if you booked more than one ticket, please be sure you print all tickets that were emailed to you.
The last type of e-tickets are those which have a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide the e-ticket confirmation code along with your id to the conductor on board the train.
Next, Print at the station e-tickets!
You will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email, which you then enter into a self-service kiosk at the train station in Europe to print out your actual train ticket.
Use this e-ticket confirmation code at a self-service kiosk at the train station to retrieve your ticket. Not all rail lines offer these e-ticket options. Once you have selected a ticket on our website, you’ll be able to choose from its available methods of issuance at checkout.
Q. Will I be sharing my sleeping compartment with strangers?
A. If you book a reservation for a bed in a compartment that can accommodate more people than are in your traveling party, yes, additional people may be in the compartment. It’s also important to note that couchette accommodations are usually not gender specific.
Q. How early should I arrive at the train station?
A. We advise travellers to arrive at least 30 minutes prior to departure. This allows you time to clear any security checks and locate the platform where your train will be departing. If you are departing from a larger train station (typically a city’s main station) and need to activate your rail pass prior to boarding, you will want to arrive even earlier to make sure you have enough time to get your rail pass activated and avoid doing a luggage-hauling sprint through the station.
Please note: For Eurostar trains, follow the "check-in and Ticket Gate Time Limit" instructions which can be found on your ticket under "Additional Information".
Q. Can I get a refund for unused days on my rail pass?
A. No. Partially used rail passes cannot be refunded. Only unused rail passes that have not been activated are eligible for a refund within the allowed time frame.
Q. My promo code is not working. What should I do?
A. If for any reason you experience an issue with your promo code, please verify that all criteria are met for the code to be valid (dates, booking minimum, products, etc.). If all of this seems correct, make sure you’re using the correct code. If you received your code in an email, sometimes it’s best to copy and paste the code to avoid typographical errors.
If you continue to have trouble, get in touch with us using our Contact Us page.