Exclusive limited-time Fall offer: use promo code 27FALL18 to get R900 off bookings of R11400 or more, or 28FALL18 to get R1400 off bookings of R15400 or more. Book by October 31, 2018. Condtions apply.
Thello Day trains
Thello day trains. Ideal to travel from Marseille or Nice to Genoa or Milan.
- Book up to 120 days in advance
- High Speed trains
Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Thello days trains operate between Marseille or Nice and Genoa or Milan.
|Main routes||Travel time|
|Milan – Nice||4h41|
|Genoa – Nice||2h56|
|Marseille – Genoa||5h35|
|Marseille – Monaco||2h56|
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. Will the conductor take my passport?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.
Q. Are there discounts available for rail passes?
A. Yes, many rail passes offer discounted options. The most common discounts are:
Child discount: Children between 4 -11 years of age usually travel for half the price of the regular adult rate. Most Eurail passes offer free travel for up to two children per adult pass holder.
Youth Discount: If you or anyone in your party is a traveller aged 12 to under 28 years of age on the first date of travel, discounted rates are available for certain rail passes.
Senior Discount: Seniors over the age of 60 are eligible for a discounted rate on certain rail passes.
Saver Discount: Small groups of 2 to 5 people traveling together are eligible for savings of about 15% on certain rail passes.
Group Discount: If you travel in a party of 10 or more, see our special group offers for a more customized travel solution.
Q. Should I buy my rail pass or train ticket before I leave for Europe?
A. Yes. We find that when traveling abroad, it’s always best to book before you depart from home. That way, you’ll arrive with the proper paper documents in-hand and avoid fully booked trains that can disrupt your travel plans. This is especially important during the summer months when trains in Europe tend to sell out quickly due to increased tourism.
Most trains can be reserved 90-days in advance of the day you’d like to travel. Again, it’s best to reserve as soon as possible to guarantee that you’ll have a seat on board.
Q. Is there WiFi onboard?
A. WiFi availability is increasing on European trains. This service, however, is not currently offered on ALL trains. Where it is offered, it’s usually complimentary with the purchase of a First class ticket. If you’re traveling in Second class, you may incur a fee to connect to the WiFi service.
Here is a brief list of trains offering WiFi:
ICE (select trains)
SJ High Speed
In addition, WiFi access can typically be found at many major train stations throughout Western Europe. More than likely, you’ll encounter a small fee to use the WiFi service. In some stations First class ticket/pass holders will find complimentary WiFi, usually in designated First class lounges.
Q. I received my e-ticket as a pdf but wasn’t able to print it. Can I print it at the station?
A. French print at home e-tickets can be re-issued from a self-service kiosk at the station. You will need the e-ticket # located on your booking confirmation email.
Eurostar print at home e-tickets can be re-issued at the Eurostar desk in the departure station, but there is a 15£ fee per ticket. You will need the e-ticket # located on your booking confirmation email.
No other print at home e-tickets can be re-issued at the station.
Q. Do trains offer facilities for handicapped passengers?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. I understand that some of the train stations in Italy now have gates. How do I get to my train?
A. Some of the high traffic train stations in Italy, such as Milan Centrale, Rome Termini, and Florence Santa Maria Novella stations now have entry/exit gates. Access through these gates is exclusively reserved for ticket holders. It is suggested that you have your print at home or print at the station ticket ready to present upon arriving at these security gates.
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. How can I track the status of my refund?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. Where can I find my e ticket number or e ticket confirmation code?
A. Your e-ticket number or e-ticket confirmation code is a string of 6 letters (or an 8 character alphanumeric code for British e-tickets) that can be found on your Rail Europe email invoice.
In addition, if you have purchased on our website while signed into your Rail Europe account, you may retrieve this code by looking up your booking in your Dashboard. You can also find it by accessing your itinerary through our mobile site or iPhone app.